Thursday, August 27, 2009

Online ahoy

Got via Aaman Lambas list, this post from Ajay Shahs blog...

Almost every single thing that requires a queue can be moved online. Employment exchanges, tax payment (BBMP Bangalore actually had an option to pay online this year), RTO records, passports - every single thing can go online. Indeed, the government can go online, UID or no UID.

But points worth nothing - 33% transactions of NSE are online and about 34% transactions of Indian railways are online. I disagree a bit with Ajay though on the conclusion seeing the similar numbers - because a lot of the IR bookings would also be happening through 'authorised agents', people book for family, friends etc. on the web - so it may not be representative. Whereas, in trading, by and large (excluding those who trade in their grandparents names), people trade themselves and for themselves...

I love the fact that I never have to meet my bankers - everything is online. I hate standing in queues and wasting my time patiently in banks (RTO, government offices, anything) where instead of an idol, you have a teller who you have to await your turn for darshan and then hope that he fulfils your wish. Online is the way to go for everything. And yes, there is a lot more scope out there as Ajay says...

1 comment:

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