Saturday, July 18, 2015

Will the cloud rain

This blogger has been a longtime supporter and votary of the Indian outsourcing industry, but it looks like the wheels of technology have come full circle.

The industry - which has been fairly people dependent is slowly moving onto the cloud. And that means lesser people, fewer maintenance and fewer manual intervention. That also means that the manpower driven technology offshoring business will, eventually, taper down into a more technology intensive industry.

Ironically, the same engineers who once transferred knowledge from offshore to India are now building the same 'cloud' systems that will take their jobs away. Not that it is something to shed tears for, any industry will transition as it should.

So, here is the time for those in the industry to start moving up the value chain - or into the value cloud and quickly or look at solving problems differently or solving different problems.

Infosys - has moved - quickly - by hiring someone who has that experience at the helm. Whether he will turn around the Titanic before the iceberg only time will tell. But for the others, this change is round the corner.

May we live in interesting times indeed for the industry.

Meanwhile, people have read the writing on the wall and here is one company - Freshdesk that has a SaaS model originating out of India and doing very well for itself!

Friday, July 17, 2015

The long road to success

Narendra Modi - has been at it. For more than a year now. Sure there are promises, there is work being done, there is outrage being created, there are speeches and there are other things happening.

But you have to give credit to the man for something that he has done. And therein lies a lesson for us as well.

Modi is cleaning up the muck left by the last 60 odd years of government (or lack of it). He is laying the highway to the future - both literally and figuratively.

He is bringing in rules, transparency, technology in all spheres. Whether it is fixing leaky subsidy buckets, whether it is making policies independent of people, whether it is convincing people to give up subsidy (now isn't that one out of the box idea), whether is getting coal plants operational, whether it is fixing up nuclear supplies...

And on the literal side, building highways, defence capabilities beyond just procuring weaponry - but actually capability to manufacture in India, building rail lines, making it easier for travelers and so on and so forth.

He could done it the other way round - like the Congress does. Hoard resources, create crony capitalists, create supra legal advisory bodies that only take care of their own needs, create communnal and caste based legislations, talk symbolism but deliver little on the ground.

As a Modi supporter, I wish he did better than this - and really worked on decimating the Congress ecosystem that has bled the country over so many years, but this is a good beginning.

And therein lies a lesson from "If:

If you can keep your head when all about you   
    Are losing theirs and blaming it on you,   
If you can trust yourself when all men doubt you, 
    But make allowance for their doubting too;   
If you can wait and not be tired by waiting, 
    Or being lied about, don’t deal in lies, 
Or being hated, don’t give way to hating, 
    And yet don’t look too good, nor talk too wise:

He is taking the long road to success. Instead of bleeding the country with more populism, doles or handing out proverbial fishes, he is laying the foundation of teaching people to fish. This is tough for any leader. 

Kudos to him for going the hard way - and a lesson for all wannabe leaders around. Do the right thing - the hardest thing - at a given point to get to success.